GEM政策

Last updated: May 2026

※ 本頁面以英文版本為法律依據。

⚠️ GEM不是虛擬貨幣

GEM service credits are NOT virtual currency, stored value, gift cards, e-money, or legal tender. GEMs are prepaid, consumable service access units — consumed upon use with no cash redemption value outside EMORA. GEMs are non-transferable between accounts, cannot be sold or exchanged, and expire upon permanent account closure.

1. 什麼是GEM？

GEM是EMORA的預付服務訪問積分。使用AI聊天、生成圖片或影片、播放TTS音訊、抽卡池或使用其他平台功能時會消耗GEM。GEM不是虛擬貨幣、儲值貨幣、電子貨幣或任何形式的法定貨幣。GEM沒有實際貨幣價值，不能在EMORA平台外兌換成現金。

2. 如何免費獲得GEM

您可以通過多種方式免費獲得GEM。免費GEM被歸類為獎勵GEM，在60天不活躍後到期（見第6節）。

方式	GEM獎勵	條件
新用戶註冊	+5,000 GEM	創建賬戶時立即獲得
每日簽到	+10 GEM	每天一次
觀看廣告	+10 GEM	每天最多5次
邀請好友	+100 GEM	推薦人和新用戶均獲得
完成每日任務	+10 GEM	每個任務（聊天/圖片/影片/社區/評價）

3. 購買GEM

GEM套餐可隨時在GEM商店購買。所有付款均由Toss Payments Co., Ltd.（주식회사 토스페이먼츠）代表Toast Corporation（주식회사 토스트）處理。韓國用戶以KRW結算，國際用戶以USD結算。價格含適用稅。

套餐	價格	基礎GEM	總計
Starter	$9.9 (₩14,900)	15,000 GEM	15,000 GEM
Popular ★	$29.9 (₩44,900)	50,000 GEM+5,000 bonus	55,000 GEM
Best Deal 🔥	$59.9 (₩89,900)	110,000 GEM+15,000 bonus	125,000 GEM

Bonus GEMs are extra GEMs awarded with that package purchase and reset the bonus GEM expiry window.

4. 使用費用

使用每項服務時消耗的GEM費用如下。

服務	GEM費用
AI聊天（每條訊息）	-30 GEM
AI圖片生成	-500 GEM
AI影片生成	-1,500 GEM
TTS語音播放	-30 GEM
抽卡（單次）	-100 GEM

GEM costs may be adjusted via admin settings. Advance notice will be provided for material changes.

5. 付款方式（僅限單次付款）

EMORA的所有GEM購買均為單次付款。我們不提供訂閱計費或自動重複收費。每次購買均需用戶手動確認。

僅支援單次付款。不提供定期訂閱或自動重複收費。

6. GEM到期與餘額規則

GEM類型	到期時間	重置條件
獎勵GEM	60 days from last bonus credit	Any new bonus credit
購買GEM	1 years (dormancy)	Any login or activity

An in-app warning and email notification will be sent 7 days before your bonus GEMs expire.
Expired GEMs are automatically removed from your balance and cannot be recovered.
When spending GEMs, bonus GEMs are deducted first, followed by purchased GEMs.
Purchased GEMs do not expire as long as your account remains active.

7. 退款政策

Purchased GEMs are generally non-refundable as they are delivered immediately upon payment as digital service credits. However, unused purchased GEMs may be refunded within 7 days of purchase.

⚠️ Important Refund Rules:

Bonus GEMs (free, promotional, referral, mission) are never refundable under any circumstances.
When a refund is issued for purchased GEMs, any bonus GEMs granted with that purchase are deducted proportionally.
Refunds are processed to the original payment method only (3–10 business days).
GEMs that have already been spent are excluded from refund calculation.

To request a refund, contact administrator@tryemora.com with your account email and transaction ID within the applicable window.

8. 無現金價值及不可轉讓

GEMs have no cash value and cannot be exchanged or redeemed for any form of cash, goods, or services outside the platform.
GEMs cannot be transferred between accounts.
GEMs cannot be sold, traded, gifted, or otherwise provided to a third party.
Remaining GEMs are forfeited upon permanent account closure.

9. 公司和支付處理商

Service Operator	Toast Corporation (주식회사 토스트)
Payment Processor (KR)	Toss Payments Co., Ltd. (주식회사 토스페이먼츠)
Payment Method	Credit / Debit Card (Toss Payments SDK v2)
Currency	KR: Korean Won (KRW, ₩) / Intl: US Dollar (USD, $)
Contact	administrator@tryemora.com

10. 法律合規

This GEM policy is designed in compliance with the following regulations:

EU Consumer Rights Directive 2011/83/EU (Art. 16m — digital goods)
Korea 전자상거래 등에서의 소비자보호에 관한 법률 (전자상거래법) Art. 17
Japan 特定商取引に関する法律 (Tokushoho)
California Civil Code §1749.5 (gift card / virtual currency dormancy)
EU General Data Protection Regulation (GDPR) — purchase data retention

11. 創作者收益結算

經批准的創作者可獲得其他使用者在其角色上消費GEM的20%作為收益。結算方式根據創作者所在地如下確定。

所在地	結算方式	最低支付條件
韓國創作者	Toss Payments Settlement	累計獲得50,000 GEM
國際創作者	PayPal Settlement	累計獲得50,000 GEM

收益分成比例：使用者在該角色上消費GEM的20%
領取結算款項需登錄有效的付款資訊和稅務資訊。
創作者收益可能須按當地稅法繳納稅款。
違反內容政策時收益可能被扣留或撤銷。

For questions about this policy, contact administrator@tryemora.com.

方式

GEM獎勵

條件

新用戶註冊

+5,000 GEM

創建賬戶時立即獲得

每日簽到

+10 GEM

每天一次

觀看廣告

+10 GEM

每天最多5次

邀請好友

+100 GEM

推薦人和新用戶均獲得

完成每日任務

+10 GEM

每個任務（聊天/圖片/影片/社區/評價）

套餐

價格

基礎GEM

總計

Starter

$9.9 (₩14,900)

15,000 GEM

Popular ★

$29.9 (₩44,900)

50,000 GEM+5,000 bonus

55,000 GEM

Best Deal 🔥

$59.9 (₩89,900)

110,000 GEM+15,000 bonus

125,000 GEM

服務

GEM費用

AI聊天（每條訊息）

-30 GEM

AI圖片生成

-500 GEM

AI影片生成

-1,500 GEM

TTS語音播放

-30 GEM

抽卡（單次）

-100 GEM

GEM類型

到期時間

重置條件

獎勵GEM

60 days from last bonus credit

Any new bonus credit

購買GEM

1 years (dormancy)

Any login or activity

7. 退款政策

Purchased GEMs are generally non-refundable as they are delivered immediately upon payment as digital service credits. However, unused purchased GEMs may be refunded within 7 days of purchase.

⚠️ Important Refund Rules:

Bonus GEMs (free, promotional, referral, mission) are never refundable under any circumstances.
When a refund is issued for purchased GEMs, any bonus GEMs granted with that purchase are deducted proportionally.
Refunds are processed to the original payment method only (3–10 business days).
GEMs that have already been spent are excluded from refund calculation.

To request a refund, contact administrator@tryemora.com with your account email and transaction ID within the applicable window.

8. 無現金價值及不可轉讓

GEMs have no cash value and cannot be exchanged or redeemed for any form of cash, goods, or services outside the platform.

GEMs cannot be transferred between accounts.

GEMs cannot be sold, traded, gifted, or otherwise provided to a third party.

Remaining GEMs are forfeited upon permanent account closure.

10. 法律合規

This GEM policy is designed in compliance with the following regulations:

EU Consumer Rights Directive 2011/83/EU (Art. 16m — digital goods)

Korea 전자상거래 등에서의 소비자보호에 관한 법률 (전자상거래법) Art. 17

Japan 特定商取引に関する法律 (Tokushoho)

California Civil Code §1749.5 (gift card / virtual currency dormancy)

EU General Data Protection Regulation (GDPR) — purchase data retention

11. 創作者收益結算

經批准的創作者可獲得其他使用者在其角色上消費GEM的20%作為收益。結算方式根據創作者所在地如下確定。

所在地	結算方式	最低支付條件
韓國創作者	Toss Payments Settlement	累計獲得50,000 GEM
國際創作者	PayPal Settlement	累計獲得50,000 GEM

收益分成比例：使用者在該角色上消費GEM的20%

領取結算款項需登錄有效的付款資訊和稅務資訊。

創作者收益可能須按當地稅法繳納稅款。

違反內容政策時收益可能被扣留或撤銷。